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Disclaimer

This is a draft policy for WorkUpPros and has not yet been reviewed by a lawyer. Please have it reviewed before relying on it for real customers.

1. Marketplace only

WorkUpPros is an online marketplace that connects Customers and Professionals. We do not perform, supervise, or guarantee any work performed by a Professional, and we are not a party to any agreement made between a Customer and a Professional.

2. No warranty

The platform, including all information, Professional profiles, reviews and job matching, is provided "as is" without warranties of any kind, whether express or implied, including accuracy, completeness, or fitness for a particular purpose.

3. Professional verification

A "Verified" badge indicates that a Professional has submitted certain documents for our review - it is not a guarantee of the quality, licensing status, insurance coverage, or trustworthiness of that Professional's work. Customers should exercise their own judgment, including requesting references or proof of licensing directly, before hiring any Professional.

4. User-generated content

Job descriptions, business profiles, portfolio photos and reviews are submitted by users, not verified word-for-word by WorkUpPros. We may remove content that violates our policies but do not pre-screen every submission.

5. Third-party services

Payments, WhatsApp/SMS/email notifications, and other integrations are provided by third-party services (e.g. Paynow, WhatsApp Business API, SMS gateways). We are not responsible for outages or errors originating from those third parties.

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