As a Professional on WorkUpPros, you operate as an independent business or contractor. You are not an employee, agent or partner of WorkUpPros. You are solely responsible for the quality, safety, legality and completion of any work you perform for a Customer, and for your own tax, licensing and insurance obligations under Zimbabwean law.
You agree to provide accurate business information, categories of service, coverage areas and, where applicable, verification documents (ID/passport, proof of address, trade licence/certification, company registration, tax certificate). Providing false or misleading information may result in account suspension.
Leads are unlocked using Credits at the price shown at the time of purchase (or free of charge during any Free Launch period). Purchasing a lead gives you the Customer's contact details and job information - it is not a guarantee that the Customer will hire you, respond, or that the job described is still available.
You agree to contact Customers professionally and promptly after unlocking their lead, to honor any quote you provide, and not to use a Customer's contact details for purposes unrelated to the job they posted.
Customers may leave reviews about completed jobs. You may not offer incentives in exchange for a positive review, and you may not create fake reviews for your own or a competitor's profile.
WorkUpPros may suspend or terminate a Professional account for policy violations, repeated Customer complaints, fraudulent verification documents, or non-payment. Credits already purchased are subject to our Refund Policy.
This policy takes effect the day it is published and applies to your continued use of the platform after that date.
