WorkUpPros operates a website that connects customers looking for home, business and property services ("Customers") with independent service professionals ("Professionals") across Zimbabwe. By creating an account, submitting a job request, or purchasing a lead, you agree to these Terms & Conditions.
WorkUpPros is a lead-generation marketplace, not a party to any job, quote, contract or payment agreed between a Customer and a Professional. We do not employ Professionals, guarantee the quality of their work, or guarantee that a Customer's request will result in a completed job. Customers and Professionals are responsible for agreeing their own price, timeline and scope of work directly with each other.
Submitting a "Get Free Quotes" request is free. Once submitted, our team reviews the request before matching Professionals are notified, and up to 5 Professionals may unlock (purchase) the same request. A Customer's contact details are only shared with a Professional after that Professional has purchased the lead.
Professionals must register with accurate business information and may submit documents (ID/passport, proof of address, trade licences, company registration, tax certificate, portfolio, etc.) for a "Verified" badge. Submitting documents does not guarantee approval - WorkUpPros reviews each submission and may approve, reject, or request more information at its discretion.
Professionals unlock Customer leads using Credits (1 Credit = US$1 unless stated otherwise). Credits are purchased via Paynow and are non-transferable between accounts. See our separate Lead Purchase Policy and Refund Policy for details on how lead pricing and refunds work, including during any Free Launch period where lead prices and subscription fees are waived platform-wide.
You agree not to use WorkUpPros to post false information, harass another user, circumvent our lead-purchase system (e.g. contacting a Customer to avoid unlocking a lead), scrape or resell platform data, or otherwise misuse the service. We may suspend or terminate accounts that violate these terms.
See our separate Limitation of Liability and Disclaimer pages, which form part of these Terms & Conditions.
We may update these Terms & Conditions from time to time. Continued use of WorkUpPros after a change is posted means you accept the updated terms. This policy takes effect the day it is published and applies to your continued use of the platform after that date.
Questions about these terms can be sent to support@workuppros.com.
